News

April 26, 2016

Bridgevine Launches Comprehensive Digital Engagement and Customer Acquisition Suite

First-of-its-kind, hosted and managed suite of digital commerce and social tools supporting Utilities to engage their customers and open new revenue streams

PHOENIX – April 26, 2016 – Bridgevine Inc., the leading provider of customer acquisition solutions for iconic home service brands, announced today its Digital Engagement and Customer Acquisition Suite, a hosted and managed set of commerce and social engagement applications, mobile apps, and campaign management services. Bridgevine is the first to bundle a comprehensive suite of solutions expressly designed to increase customer engagement and create new revenue streams for utility companies.

Bridgevine’s Digital Engagement and Customer Acquisition Suite helps organizations better serve the needs of customers, thus improving their satisfaction. It also increases revenue through a combined offering of residential and small business products and services. A rewards program and other online conveniences help sell products, monetize customers and enable technology engagement by appealing to customers in new, more meaningful ways.

The suite enables companies to establish a branded digital marketplace that can be easily expanded to take advantage of new products with limited costs, reduced complexity and omni-channel delivery. Bridgevine sets up, hosts and manages the solution for a fast market launch, supporting companies to open new dialogs and explore new revenue opportunities immediately, and connect with customers in ways best suited to their search and shopping habits.

“Utilities have a golden opportunity to provide an incredible value-add to their consumers while they make incremental profit in the face of declining load. There are a variety of products, programs and services utilities have created that are valuable, but they don’t easily get in the hands of their customers. We fix that problem,” said Bridgevine CEO Sean Barry. “Bridgevine today delivers digital capabilities without the need for costly IT or capital investment so that the utility can compete in their footprint like a cable or wireless company. Bridgevine is ‘the home of customer acquisition’ and we are proud to deliver our consumer insight and capabilities to an industry ready for new solutions.”

Companies can choose from a selection of components, including:
• Integrated Customer Monetization and Engagement programs for supporting online and offline integrated customer experiences across all customer touch points.

• A Customer Acquisition product suite for demand generation across all digital channels including search, display, intelligent media, social, mobile and Bridgevine’s affiliate network

• Marketplace & Loyalty to address online home management where customers can shop, share, manage and save on home products

• Mobile Applications for service reps to increase customer satisfaction and facilitate cross selling in the field

Bridgevine’s Digital Engagement and Customer Acquisition Suite is available now. For more information, visit Bridgevine at www.bridgevine.com, or contact the company at 866.304.9816 or contact@bridgevine.com.

About Bridgevine
Bridgevine is the home of customer acquisition. Our innovative solution sets—customer monetization and engagement, customer acquisition, marketplace and loyalty and mobile applications—enable consumers to review availability, eligibility, and purchase complex services in the telecommunications, cable, satellite, home security, home improvement and energy sectors. Bridgevine thrives in a digital market where product and service supply from leading service brands intersects with residential and small business customer demand. Through a blend of online, social, mobile and direct marketing, one in every four households uses the Bridgevine digital commerce platform to help inform and make home and small business purchasing decisions. The company has enabled more than $15 billion in annual recurring revenue for business partners since its inception in 2003. For more information, contact us at www.bridgevine.com.

Press and Industry Analyst Contact
Kerry Stanfield
kerry.stanfield@bridgevine.com
470.885.0247