Management Profile

Mickey
President & Chief Operating Officer

Mickey has 20-plus years successful managerial experience in competitive, customer-driven environments. Mickey's successes include ownership of two start-up customer service companies: Advance Reservations and Victoria Vacations, which became the largest of their type in the U.S. He has also been the COO of a successful start-up Indian call center, Inox, Global Solutions and the CEO of two prepaid calling card companies. Mickey contribution to Bridgevine leadership is his expertise in developing systems and controls that deliver the highest levels of customer service. His leadership task at Bridgevine is to make Bridgevine the premier online marketing company for broadband services and products.

Who would you get to oversee the operations of a fast growing technology driven company that relies on the smooth operation of resources around the world? How about a Texan that’s done just that and more. Don’t let his friendly drawl fool you, Mickey is one hard charger and a straight shooter.

Mickey believes that the company has been successful for several reasons. “We’ve been able to build management teams that are accountable and focused for success. We understand the growth possibilities that the company faces and have positioned our resources for maximum efficiency. We’re delivering on our promise to help consumers save time and money as they choose services that help guide their lives. It’s of the utmost importance to everyone here that we maintain the highest level of customer satisfaction in the industry. It’s something we strive for on a daily basis.”

Mickey also believes that the consumer and the economy will have a tremendous impact on the continued success of Bridgevine. “The environment of the marketplace is always changing. And we’re constantly challenged with creating a product set that can not only deliver but is dynamic enough to stay in front of the issues of the an ever changing economy. We’ve become the leader in the industry without the benefit of a roadmap to success. What we’re doing has never been done before. So we in order continue to grow need to constantly question how we do business and how we interact with the consumer.”

“Consistent appreciation of the customer is our key to success. We’re constantly striving to understand what the customer perceives as their needs and to fulfill those needs so that they can order those products and services from Bridgevine, easily. In turn however our efforts and success depends to a great degree on the providers ability to deliver.”

“It’s important for us to be able to anticipate the needs of the customer and to offer a variety of products that not only allow us to expand the platform, but to be a desirable platform for new company’s who wish to partner with us. But the bottom line is customers depend on us to deliver quality goods and services.”

When not overseeing the company’s complex operations you’ll find Mickey fly-fishing for redfish and snook in Florida, bonefish in the Bahamas or rainbow trout in Utah. It should also come as no surprise that this Texan has been known to empty a wallet or two playing…well…Texas Holdem.